About Us

Your Preferred Towing and Roadside Assistance Provider

We are passionate about what we do and make sure we do so to the very best of our ability.

Preferred Towing was established in 1991 by current owners/operators Gary and Tammy Vandenheuvel.

We consistently undergo training to ensure we are on top of all new industry techniques in towing service, transport, roadside assistance and much more. We treat our customers as an extension of our family – how we would expect to be treated. You’ll enjoy the quick and convenient process of having your vehicle towed, hauled and pulled out of a messy situation by Preferred Towing. We are capable and qualified to handle your assets with ease and care.

Our company’s goal, every single time we are called for assistance, is to ensure that those who need help will get back on the road as quickly and safely as possible.

Preferred Towing offers unparalleled expertise and know-how when it comes to towing, recovery and roadside assistance.

All employees receive extensive training in specialized towing and recovery work, Industrial Safety Training, Workplace Hazardous Material Information System and Transportation of Dangerous Goods, and Lambton Industrial Fire School.

Through on-going training to remain on the leading edge in our industry, Preferred Towing ensures that Continuous Quality Improvement practices are adhered to by all employees.

All vehicles are subject to preventative maintenance routines and are safety inspected annually. We pride ourselves in providing modern, well equipped and highly maintained vehicles. Preferred Towing is CVOR licensed, U.S. D.O.T. certified and fully insured.

Preferred Towing employs professional uniformed drivers who provide driver's abstract with periodic inspections of driving records occurring at regular intervals.

Preferred Towing is a 24hr/7 day per week service provider who is capable of handling all of your heavy duty, medium duty and light duty towing; float service needs; as well as offering cross docking services on site. Fleet rates are available for fleet service.

Meet Our Staff Team

Gary and Tammy Vandenheuvel Owners

Gary and Tammy Vandenheuvel



Gary Vandenheuvel



Tammy Vandenheuvel



Aaron Gregory

Heavy Division


Tim Halliday

Heavy Division


Eric Willis

Light/Heavy Division


Aaron Braun

Heavy Division


Brian Bernardo

Light Division


Collin Vandenheuvel

Light/Heavy Division


Dave Docherty

Light Division


Brian Moore

Light Division

Heather Bernardo Office Dispatcher

Heather Bernardo


Carol Morgan Office Manager

Carol Morgan

Office Manager


Craig Matt

Heavy Mechanic


Jason Horan

Light Division

COVID-19 Message Updates
Preferred Towing wants you to know that we are taking the necessary precautions to keep all of our customers and employees safe and protected from the COVID-19 virus as recommended by the CDC. We are closely monitoring the CDC and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases, and we are following guidelines posted from these agencies and local health departments. We have re-opened our office with guidelines for entering. Please read and follow the guidelines posted on the outside of the main office door. We continue to maintain a strict no customers in the vehicles policy to help us adhere to the 2 metre physical distancing guidelines for the health and safety of our customers and our staff. Our staff are equipped with the necessary PPE, cleaning and sanitizing products and have received the appropriate training needed to fight the spread of the Coronavirus. Be well and stay safe. Thank you for being our loyal customers!