About Us

Your Preferred Towing and Roadside Assistance Provider

We are passionate about what we do and make sure we do so to the very best of our ability.

Preferred Towing was established in 1991 by current owners/operators Gary and Tammy Vandenheuvel.

We consistently undergo training to ensure we are on top of all new industry techniques in towing service, transport, roadside assistance and much more. We treat our customers as an extension of our family – how we would expect to be treated. You’ll enjoy the quick and convenient process of having your vehicle towed, hauled and pulled out of a messy situation by Preferred Towing. We are capable and qualified to handle your assets with ease and care.

Our company’s goal, every single time we are called for assistance, is to ensure that those who need help will get back on the road as quickly and safely as possible.

Preferred Towing offers unparalleled expertise and know-how when it comes to towing, recovery and roadside assistance.

All employees receive extensive training in specialized towing and recovery work, Industrial Safety Training, Workplace Hazardous Material Information System and Transportation of Dangerous Goods, and Lambton Industrial Fire School.

Through on-going training to remain on the leading edge in our industry, Preferred Towing ensures that Continuous Quality Improvement practices are adhered to by all employees.

All vehicles are subject to preventative maintenance routines and are safety inspected annually. We pride ourselves in providing modern, well equipped and highly maintained vehicles. Preferred Towing is CVOR licensed, U.S. D.O.T. certified and fully insured.

Preferred Towing employs professional uniformed drivers who provide driver's abstract with periodic inspections of driving records occurring at regular intervals.

Preferred Towing is a 24hr/7 day per week service provider who is capable of handling all of your heavy duty, medium duty and light duty towing; float service needs; as well as offering cross docking services on site. Fleet rates are available for fleet service.

Meet Our Staff Team

A man and woman standing in front of a truck.

Gary and Tammy Vandenheuvel

Owners

A man standing in front of some trucks

Gary Vandenheuvel

Owner

A woman with long hair and glasses is smiling.

Tammy Vandenheuvel

Owner

A man standing next to a pile of metal.

Alex Foster

Heavy Division

A man standing next to a large truck.

Tim Halliday

Heavy Division

A man standing next to a red truck.

Ben Brown

Light Division

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Craig Holbrook

Light Division

A man in orange work clothes holding onto chains.

Brian Bernardo

Light Division

A man in orange work suit on top of a fire hydrant.

Collin Vandenheuvel

Senior Heavy Division

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Kody Calvert

Light Division

A man in orange and yellow uniform standing next to a red tow truck.

Brian Moore

Light Division

A woman sitting in front of a computer.

Heather Bernardo

Senior Dispatcher

A woman talking on the phone while sitting in an office chair.

Carol Morgan

Office Manager

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Teagan McLean

Office Dispatch

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Avery (AJ) Stoudt

Heavy Mechanic

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Kris Foreman

Light Division

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Gizmo

Mascot Division